Privacy Policy

Overview

VAVADA Casino ("we", "our", "the platform") is committed to protecting the personal data of every player, including those accessing the platform from India. This Privacy Policy applies to all users of the VAVADA website, mobile application and related services. By registering an account or using any feature of VAVADA Casino, you acknowledge that you have read and understood this policy.

We operate under a Curacao Gaming Licence and apply internationally recognised data protection standards. All data processing activities described in this document are carried out lawfully, fairly and transparently.

Data We Collect

When you interact with VAVADA Casino, we may collect the following categories of personal information:

Registration data — full name, date of birth, email address, phone number and preferred currency (INR).
Identity verification data — government-issued photo ID, proof of address or other documents required under our KYC (Know Your Customer) procedures.
Financial data — deposit and withdrawal history, UPI ID, Paytm wallet details, Visa/Mastercard numbers (partially masked) and cryptocurrency wallet addresses used for transactions.
Gaming data — games played, bet amounts, session durations, bonus activity and tournament participation.
Technical data — IP address, device type, browser version, operating system and approximate geolocation.
Communication data — messages sent to our support team via live chat, email or Telegram.

We collect only the information that is necessary to provide our services, comply with legal obligations and improve the player experience.

How We Use Your Data

VAVADA Casino uses the personal information we collect for the following purposes:

Account registration, verification and ongoing account management.
Processing deposits and withdrawals in Indian Rupees (₹) and other supported currencies.
Fulfilling our KYC and anti-money-laundering (AML) obligations under applicable gaming regulations.
Providing personalised bonuses, promotions and loyalty rewards based on your activity.
Sending transactional notifications — deposit confirmations, withdrawal updates and security alerts.
Analysing platform performance and improving game selection, payment methods and overall user experience.
Detecting, investigating and preventing fraudulent transactions or suspicious account behaviour.
Complying with court orders, regulatory requests or other legally binding obligations.

We do not sell your personal data to third parties. However, we may share information with trusted partners in the following circumstances:

Payment processors — UPI gateway providers, Paytm, PhonePe, Google Pay and cryptocurrency exchanges to facilitate transactions.
Game providers — Pragmatic Play, PG Soft, Evolution and other studios require session identifiers to launch games.
Identity verification services — third-party KYC providers to verify documents in compliance with our licence conditions.
Analytics platforms — anonymised, aggregated usage data shared with analytics tools to improve site performance.
Regulatory authorities — disclosure to the Curacao Gaming Control Board or other relevant bodies when required by law.

All third-party partners are bound by data protection agreements and are prohibited from using your information for any purpose other than the one for which it was shared.

Security

VAVADA Casino employs industry-standard security measures to protect your personal data from unauthorised access, disclosure or loss:

256-bit SSL (TLS) encryption on all data transmitted between your device and our servers.
Secure, encrypted storage of sensitive information including financial records and identity documents.
Two-factor authentication (2FA) available for all player accounts.
Regular security audits and penetration testing conducted by independent specialists.
Strict internal access controls — only authorised staff may view personal account data.

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

Cookies

VAVADA Casino uses cookies and similar tracking technologies to deliver a better browsing experience. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in and understand how the platform is used.

Essential cookies — required for core site functions such as login sessions and payment processing.
Analytical cookies — help us understand which pages are most popular and how players navigate the site.
Marketing cookies — used to show relevant promotions and bonus offers based on your activity.

You can manage or disable cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of your account.

Your Rights

As a VAVADA Casino player, you have the following rights regarding your personal data:

Access — you may request a copy of the personal data we hold about you.
Correction — you may ask us to correct inaccurate or incomplete information.
Deletion — you may request that we delete your account and associated personal data, subject to legal retention requirements.
Restriction — you may request that we limit the processing of your data in certain circumstances.
Objection — you may object to the use of your data for marketing purposes at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

Contact

If you have any questions about this Privacy Policy or the way VAVADA Casino handles your personal data, please get in touch with our Data Protection team:

Email: privacy@vavada.com
Live Chat: available 24/7 on the VAVADA website
Telegram: @vavada_support

This Privacy Policy was last updated in March 2026. We reserve the right to update this document at any time. Significant changes will be communicated to registered players by email.